WenderEDU | regulations, protection of minors, privacy and cookies

Ladies and Gentlemen, due to the COVID-19 epidemic, we have introduced additional procedures and activities in our facility to increase our common safety. Please read the changes to our regulations.

The wifi password: wenderedu.
Reception is open 24 hours a day (extension number: 500).
Check-in from 2:00 PM on the day of arrival until 11:00 AM on the day of departure.
The silent hours from 10:00 PM to 6:00 AM.
Persons who are not checked-in hotel guests, may stay on the premises of the property from 7:00 AM to 10:30 PM.
The set of keys contains the key to the main entrance (located near the reception) and the room key. It is not allowed to give keys to not checked-in hotel guests.
For losing keys, we can charge an additional fee of PLN 50 per set.
If you want to extend your stay, please inform the reception desk not later than 9:00 AM on the day of check-out. Extension of stay possible if room is available.
For check-out after 11:00 or after the agreed time, we can charge the guest up to 100% pricefor the next day.
Smoking in the building and the rooms is prohibited Failure to comply will result in a fine of PLN 200.
For the sake of fire safety, please do not use electrical devices that are not room equipment (not applicable to chargers and power supplies).
Additional accessories such as iron, ironing board or telephone charger are available at the reception.
If you have objection regarding the quality of services, please report them to the reception as soon as possible, which will allow us to react immediately.
Services - additionally payable according to the price list at the reception:
• enclosed car park,
• photocopies and prints.
We have equipped our reception with a contactless thermometer. Guests can undergo temperature measurement. For security reasons, we have the right to refuse service if the Guest has symptoms such as persistent cough, shortness of breath, fever, malaise.

The wifi password: wenderedu.
Reception is open 24 hours a day (extension number: 500).
Check-in from 2:00 PM on the day of arrival until 11:00 AM on the day of departure.
The silent hours from 10:00 PM to 6:00 AM.
Persons who are not checked-in hotel guests, may stay on the premises of the property from 7:00 AM to 10:30 PM.
The set of keys contains the key to the main entrance (located near the reception) and the room key.
For losing keys, we can charge an additional fee of PLN 50 per set.
If you want to extend your stay, please inform the reception desk not later than 9:00 AM on the day of check-out.
For check-out after 11:00 or after the agreed time, we can charge the guest up to 100% pricefor the next day.
Smoking in the building and the rooms is prohibited Failure to comply will result in a fine of PLN 200.
For the sake of fire safety, please do not use electrical devices that are not room equipment (not applicable to chargers and power supplies).
Additional accessories such as iron, ironing board or telephone charger are available at the reception.
If you have objection regarding the quality of services, please report them to the reception as soon as possible, which will allow us to react immediately.
At the Guest's request, we provide free of charge:
• cleaning of the room during the stay,
• information related to the stay and travel,
• luggage storage.
Other services - additionally payable according to the price list at the reception:
• enclosed car park,
• water washing (one filling the washing machine),
• photocopies and prints.

The administrator of your personal data is WenderIT Szymon Wolender, St. Jadwigi Street 10/4, 50-266 Wrocław, NIP: 8982069999, Vat No.: PL8982069999, REGON: 020311693, entered in the CEIDG.
Your personal data will be processed in order to use the services on the basis of Article 6 paragraph 1 point
a) on the basis of consent (when consent to contact us is expressed and the data left via contact forms on the website and / or the newsletter)
b) necessary to perform the contract and provide the service
c) necessary to fulfill the Administrator's legal obligation
d) necessary to protect your interests
f) necessary to protect the interests of the Administrator
The recipients of your personal data will only be entities authorized to obtain personal data under the law and entities participating in the implementation of services.
Your data personal data will be stored for a period of 10 years or longer, if required and allowed by law in special cases.
The facility is subject to video monitoring to protect people and property
You have the right to: access to personal data, rectify personal data, delete personal data, request to limit the processing of personal data, object to the processing of personal data, transfer personal data.
You have the right to complaint to the competent authority regarding the protection of personal data.
Lack of data may result in the inability to provide services.

Regulation (GDPR) - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of individuals regarding the processing of personal data and the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation),
Service / Website - wenderedu.pl domain,
Terminal device - an electrical or electronic device intended to provide telecommunication and to connect directly or indirectly to the ends of the telecommunications network,
Personal Data - information enabling identification of the person they concern,
Agreement / Service - a contract for the provision of services concluded by the Service Recipient with the Service Provider,
User - a person who is the recipient of the Website and / or the recipient,
Service Provider - WenderIT Szymon Wolender, ul. St. Jadwigi 10/4, 50-266 Wrocław, NIP: 8982069999, Vat No.: PL8982069999, REGON: 020311693, inscribed in CEIDG, s.wolender@grupawender.pl,
Data Administrator - means an entity which alone or jointly with other entities (within the meaning of Article 26 GDPR) sets out the purposes and methods of processing personal data,
Processor / Processing object - an entity entrusted with the processing of data by the Administrator.

The site uses cookies of small text files sent by the web server and stored by the browser computer software. When the browser reconnects with the site, the site recognizes the type of device from which the User connects. Parameters allow reading the information contained therein only to the server that created them. Cookies facilitate the use of previously visited websites.
The information that is collected may relate to the IP address, type of browser used, language, type of operating system, Internet service provider, time and date information, location and information sent to websites via the Quick Contact contact form.
Cookies that are processed analyze anonymous information about the use of the Website. Cookies help improve the functionality of the website and adapt it to the expectations and needs of visitors. We monitor information about users using the Google Analitics tool, which records the user's behavior on the website. These cookies are used to store information, e.g. the time when the current visit started or from which site it came from.
Users browsing the Website should manage cookies by modifying the settings of their web browser. The instructions for managing cookies are available in the documentation of your web browser. Please be advised that this may, however, affect the quality of the website by not collecting cookies and reading information based on them.
The following cookies may be used on the Website:
a) "necessary" Cookies, enabling the use of services available on the Website,
e.g. authentication cookies used for services that require authentication on the website;

b) cookies used to ensure security, e.g. used to detect fraudin the field of authentication on the Website;

c) "performance" cookies, enabling the collection of information on how to use the Website pages;

d) "functional" cookies, enabling the "remembering" of settings selected by the Userand personalizing the User interface, e.g. in terms of the language or region the user comes from, font size, website appearance, etc.

This Privacy Policy aims to provide a sense of security to every Website User. By using the Website, you accept the terms of the Privacy Policy.
Personal data is processed:
a) in accordance with the provisions on the protection of personal data,
b) in accordance with the implemented documentation,
c) to the extent and purpose consistent with the consent expressed by the User on the Website,
d) to the extent and purpose necessary to fulfill legitimate interests (legally legitimate purposes), and the processing does not violate the rights and freedoms of the data subject in accordance with the information clause.
Data protection is carried out in accordance with the requirements of generally applicable law, and their storage takes place on secured servers.
We respect the right to privacy and care for data security. For this purpose, among others, secure encryption protocol for communication of Website usage.
Considering the state of technical knowledge, implementation cost and the nature, scope, context and purposes of processing Personal Data and the risk of violation of data rights, the Administrator will provide adequate technical and organizational measures, in accordance with art. 32 of the Regulation to protect personal data.
The Administrator undertakes to select the Processing Entities necessary to perform the contract, which offer a sufficient guarantee of implementing appropriate technical and organizational measures in a manner that will ensure the processing of Personal Data to the User in accordance with applicable requirements. provisions on the protection of personal data, with particular regard to art. 28 of the Regulation.
The Administrator undertakes to immediately inform Users about any proceedings, in particular administrative or judicial, regarding the processing of personal data, any administrative decision or decision regarding the processing of such data.
Administrator is not responsible for disclosing entrusted Personal Data to unauthorized persons, taking it by an unauthorized person, damaging or destroying this personal data in the event that the reason for the above is the User's act or omission, consisting in particular in providing information authorizing access to the service to third parties, as well as other behavior regarding the User's service.
The User guarantees that Personal Data has been obtained, processed for purposes consistent with the law and that the Administrator does not process more Personal Data than is necessary to comply with these aims.
The website may contain links (hyperlinks) to other websites. The Service Provider is not responsible for the privacy policy used by these websites and the methods of protecting personal data.
To avoid threats, the User should provide his computer and other electronic devices that he uses by connecting to the Internet with an antivirus program . Such a program should be constantly updated.
The administrator recommends using the latest versions of web browsers. If the User uses older versions of browsers and / or other than the latest ones that are available, the Administrator does not guarantee the correct operation of the Website.
The Service Provider reserves the right to unilaterally amend this Privacy Policy. The changes are effective from the date indicated in the amended Privacy Policy, but not earlier than from the date of publishing the amended Privacy Policy on the website regulamin.wenderedu.pl

General provision
1) This document regulates the rules of making reservations, canceling reservations, methods and dates of payment for reservations, confirmation of booking rooms and associated services at WenderEDU Business Center, hereinafter referred to as the Facility.
2) Dictionary
a. Service Provider - WenderIT Szymon Wolender with the seat at St. Jadwigi 10/4, 50-266 Wrocław, NIP: 8982069999.
b. Facility - WenderEDU Business Center, building located at St. Józefa 1/3, 50-329 Wrocław, place of service management administered by the Service Provider. The Service Provider declares that the Facility meets the appropriate sanitary, safety, acoustic and quality conditions to provide the service.
c. Service Recipient - an entity that is a natural or legal person or an organizational unit without legal personality, using the services of the Service Provider.
d. Reservation - the process of ordering the service from an offer in the Facility with the Service Provider, made on the terms set out in this document by an adult.
e. Website - the website of the facility available at www.wenderedu.pl
Methods and reservation rules
1) by E-mail - by sending an e-mail to one of the following addresses: w.wolender@wenderedu.pl, recepcja@wenderedu.pl, s.wolender@wenderedu.pl.
2) by Phone - on +48 71 733 66 61 or +48 784 980 814.
3) The order should contain information about planned:
a. dates and the number of the conference rooms,
b. the number of participants and trainers,
c. the number of people - for coffee breaks and meals (including special diets),
d. the number of nights,
e. additional services (e.g. printing orders, catering services)
f. preferred layouts and room markings, as well as contact details of the Service Recipient.
Confirmation of the reservation
1) In each case, the confirmation is sent by e-mail to the address provided by the Customer.
2) On request, the Facility may issue additional confirmation.
Cancellation and changes of stay
1) The Service Provider is not responsible for incorrectly made Reservation.
2) Free cancellation of the reservation is possible up to 7 days prior to implementation, after this time a fee of 50% of the entire Reservation applies.
3) Modification of the number of people participating in the meeting is possible up to 3 days before the start of the Reservation.
4) The Service Provider is not responsible for the inability to provide the service when it is caused by fortuitous events, natural disasters and factors beyond the control of the Service Provider.
Payment and settlement
1) Payment is made in accordance with individually agreed rules between the Service Provider and the Service Recipient (Contractor). The settlement takes place on the basis of applicable law.

The person making the reservation for the entity conducting business, in accordance with current regulations, if he wants to receive an invoice for the receipt, is required to provide the NIP or EU VAT (tax identification number) required to issue the invoice before making the payment. It is possible to issue an invoice to the receipt only if the purchaser's tax identification number has been placed on the receipt documenting the sale.

2) The contact person for clearing on the part of the Service Provider is Alicja Lorenc-Osowska a.lorenc-osowska@grupawender.pl or Maria Marciniak m.marciniak@wenderedu.pl.
3) Detailed information on accepted forms of payment is available on the Website.
a. Cash payments and card payments are accepted at the reception of the Facility.
b. Bank transfers should be made to the following bank account:
WenderIT Szymon Wolender, St. Jadwigi 10/4, 50-266 Wrocław, NIP: 8982069999
Millennium Bank S.A. 56 1160 2202 0000 0001 6616 7683
SWIFT: BIGBPLPW
c. The card payment operator responsible for the process is Fiserv Polska S.A. (owner of the PolCard trademark), Al. Jerozolimskie 100, 00-807 Warsaw Court of registration: District Court for the capital city of Warsaw, KRS 0000061293, NIP 5260210429 and SumUp Payments Limited Block 8, Harcourt Centre, Charlotte Way Dublin 2, Ireland D02 K580, IE9813461A
Acceptance of the Regulations and personal data protection
1) By making a reservation, you accept the provisions of the Regulations https://regulamin.wenderedu.pl/
2) According to art. 13 of the General Regulation on the Protection of Personal Data of 27 April 2016 (Journal of Laws EU L 119 of 2016-05-04), hereinafter the GDPR, we inform:

a. The administrator of your personal data is WenderIT Szymon Wolender, St. Jadwigi Street 10/4, 50-266 Wrocław, NIP: 8982069999, Vat No.: PL8982069999, REGON: 020311693, entered in the CEIDG.

b. Your personal data will be processed in order to use the services on the basis of Article 6 paragraph 1 point
a) on the basis of consent (when consent to contact us is expressed and the data left via contact forms on the website and / or the newsletter)
b) necessary to perform the contract and provide the service
c) necessary to fulfill the Administrator's legal obligationd) necessary to protect your interests
f) necessary to protect the interests of the Administrator

c. The recipients of your personal data will only be entities authorized to obtain personal data under the law and entities participating in the implementation of services.

d. Your data personal data will be stored for a period of 10 years or longer, if required and allowed by law in special cases.

e. The facility is subject to video monitoring to protect people and property.

f. You have the right to: access to personal data, rectify personal data, delete personal data, request to limit the processing of personal data, object to the processing of personal data, transfer personal data.

g. You have the right to complaint to the competent authority regarding the protection of personal data

h. Lack of data may result in the inability to provide services.
Final Provisions
1) The Facility may unilaterally amend the provisions of this document and they shall apply not earlier than from the date of their publication.
2) In matters not covered by these Regulations, the law shall apply, in particular the Civil Code.
3) Any disputes related to the services provided by the Facility, in the event of inability to reach agreement between the Facility and the Service Recipient, shall be settled by the court competent for the Facility's seat.

General provisions
1) This document regulates the principles of making reservations, canceling reservations, methods and dates of payment for reservations, confirmation of making reservations and complaints at WenderEDU Business Center, hereinafter referred to as the Facility.
2) Dictionary
a. Service Provider - WenderIT Szymon Wolender with the seat at St. Jadwigi 10/4, 50-266 Wrocław, NIP: 8982069999.
b. Facility - WenderEDU Business Center, building located at St. Józefa 1/3, 50-329 Wrocław, the place of service managed by the Service Provider. The Service Provider declares that the Facility meets the appropriate sanitary, safety, acoustic and quality conditions to perform the service.
c. Service Recipient - an entity that is a natural or legal person or an organizational unit without legal personality, using the services of the Service Provider.
d. Guest - a person using hotel services and additional services available in the Facility, the Guest may be a Customer.
e. Reservation - the process of ordering the service including accommodation and/or other services from the offer at the Facility with the Service Provider, made on the terms set out in this document by an adult.
f. Website - the object's website is available at www.wenderedu.pl.
g. Broker portal - entity broker in implementation.
Methods and reservation rules
1) Website through:
a. reservation program
b. contact form.
The reservation should be made on computer hardware with up-to-date antivirus software, supported with current widely used web browsers, cookies, disabling pop-up blockers, encrypted SLL connection,
2) E-mail - by sending an e-mail directly to the reception desk: recepcja@wenderedu.pl,
3) Telephone number - +48 71 733 66 61 lub +48 784 980 814,
4) In person - at the reception of the Facility,
5) Intermediate portals,
6) Group reservations are set and handled individually.
Confirmation of the reservation
1) In the case of Reservations made according to items 2, 1a (booking program), confirmation is done automatically.
2) For reservations made according to items 2, 1b, 2-4 (contact form, e-mail, telephone, in person), confirmation is sent by e-mail to the address provided by the Service Recipient or Guest.
3) In the case of Reservations made according to items 2, 5 (Intermediary Portals), confirmation is carried out in accordance with the policy of the Intermediary Portal.
4) On request, the Facility may issue additional confirmation.
Cancellation and change of stay
1) The Service Provider is not responsible for incorrectly made Reservation.
2) Free cancellation of stay is possible until 18:00 on the day before arrival.
3) In the event of a no-show, the property has the right to charge the full amount of the first day of the booking. At the same time, the Reservation is deleted by the Facility.
4) In the case of Reservations made according to points 2, 1-4 (Website, e-mail, telephone, in person), the desire to modify or cancel the stay should be notified by e-mail or phone in accordance with the contact details indicated in point 2 of this document. Modifications will be considered based on the Facility's availability.
5) In the case of Reservations made according to points 2, 5 (Intermediary Portal), modification and cancellation of the stay is carried out in accordance with the policy of the Intermediary Portal.
6) The Contractor shall not be liable for the inability to provide the service when it is caused in connection with fortuitous events, natural disasters and factors beyond the control of the Service Provider.
Payment and settlement
1) The amount of the Reservation fee is always given on the confirmation.
2) Settlement takes place on the basis of applicable law.
3) n the case of Reservations made according to items 2, 1-4 (Website, e-mail, telephone, in person), payment may be made on the spot during the stay.
4) In the case of Reservations made according to items 2, 5 (Intermediary Portal), the payment is made in accordance with the policy of the Intermediary Portal.
5) The facility accepts the following payment methods: transfers, cash deposits, payments by credit or debit cards, Blik, NFC. Detailed payment information can be found on the Facility's website.
6) OThe person making the reservation for the entity conducting business, in accordance with current regulations, if he wants to receive an invoice for the receipt, is required to provide the NIP or EU VAT (tax identification number) required to issue the invoice before making the payment. It is possible to issue an invoice to the receipt only if the purchaser's tax identification number has been placed on the receipt documenting the sale.
7) Bank payments should be made to the bank account of:
WenderIT Szymon Wolender, St. Jadwigi 10/4, 50-266 Wrocław, NIP: 8982069999
Millennium Bank S.A. 56 1160 2202 0000 0001 6616 7683
SWIFT: BIGBPLPW
When paying by card, CVV2 / CVC2 is required to verify the card holder. These are the last three digits on the back of the payment card.
8) Intermediate payment operators responsible for the payment process
a. in the case of payments made on the spot in Facility - iserv Polska S.A. (owner of the PolCard trademark), Al. Jerozolimskie 100, 00-807 Warsaw Court of registration: District Court for the capital city of Warsaw, KRS 0000061293, NIP 5260210429 and SumUp Payments Limited Block 8, Harcourt Centre, Charlotte Way Dublin 2, Ireland D02 K580, IE9813461A,
b. for payments made online, depending on the chosen operator - Przelewy24 - PPayPro SA Settlement Agent, ul. Pastelowa 8, 60-198 Poznań, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court Poznań - Nowe Miasto and Wilda in Poznań, KRS 0000347935, NIP 7792369887, Regon 301345068.

Complaints
1) Irregularities and objections regarding the booking process or service performance should be reported by email or telephone in accordance with the contact details indicated in point 2 of this document. They will be considered within 14 days of successful notification and processed in accordance with applicable law. An effective complaint submission is an application confirmed by email from the Facility.
2) Complaints about payment processing should be directed directly to the operators indicated in point 5.7.
Akceptacja Regulaminu i ochrona danych osobowych.
1) By making a reservation, you accept the provisions of the Regulations https://regulamin.wenderedu.pl/

2) According to art. 13 of the General Regulation on the Protection of Personal Data of 27 April 2016 (Journal of Laws EU L 119 of 2016-05-04), hereinafter the GDPR, we inform:

a. The administrator of your personal data is WenderIT Szymon Wolender, St. Jadwigi Street 10/4, 50-266 Wrocław, NIP: 8982069999, Vat No.: PL8982069999, REGON: 020311693, entered in the CEIDG.

b. Your personal data will be processed in order to use the services on the basis of Article 6 paragraph 1 point
a) on the basis of consent (when consent to contact us is expressed and the data left via contact forms on the website and / or the newsletter)
b) necessary to perform the contract and provide the service
c) necessary to fulfill the Administrator's legal obligation
d) necessary to protect your interests
f) necessary to protect the interests of the Administrator

c. The recipients of your personal data will only be entities authorized to obtain personal data under the law and entities participating in the implementation of services.

d. Your data personal data will be stored for a period of 10 years or longer, if required and allowed by law in special cases.

e. The facility is subject to video monitoring to protect people and property.

f. You have the right to: access to personal data, rectify personal data, delete personal data, request to limit the processing of personal data, object to the processing of personal data, transfer personal data.

g. You have the right to complaint to the competent authority regarding the protection of personal data

h. Lack of data may result in the inability to provide services.
Final Provisions
1) The object may unilaterally amend the provisions of this document and they shall apply not earlier than from the date of their publication.
2) In matters not covered by these Regulations, the law shall apply, in particular the Civil Code.
3) Any disputes related to the services provided by the Facility, in the event of inability to reach agreement between the Facility and the Service Recipient, shall be settled by the court competent for the Facility's seat.

Dear Gusests,

Due to the well-being of minors (up to 18 years of age) and in accordance with the provisions of the Act of May 13, 2016, on counteracting the threats of sexual crime and protecting minors, we would like to inform you that, as of August 15, 2024, the hotel is obliged to verify each time whether a child visiting our facility is accompanied by a parent or legal guardian, and if not, whether the person responsible for the child has the proper consent from the parent or legal guardian.

During check-in, our receptionist is obliged to ask you to present documents confirming both your identity and the identity of the child, in order to establish your relationship with the child. These documents may include an ID card, school ID, other identification applications, or a court decision. If the adult taking care of the child is not their parent or legal guardian, they will be asked to show a document confirming consent to care for the child. This may include:

- Notarial consent from the parent or legal guardian for an adult to travel with the child.,

- Consent signed by the parent or legal guardian, including the child's details, address of residence, contact phone number for the parent or legal guardian, and the ID number or other identification number of the person to whom the parent or legal guardian has entrusted the care of the child.

We kindly ask you to bear in mind the legal obligation to have and present the above-mentioned documents when checking in at WenderEDU Business Center.

Please read the information on the website https://regulamin.wenderedu.pl/som_eng